Last updated: 12th November 2024
At NGM Tech Growth, we value our customers and aim to provide a seamless shopping experience. This policy outlines the terms and conditions for order cancellations, returns, and refunds.
1. Order Cancellation Policy
Before Accessing the Digital Book:
- You may cancel your order before the digital book has been downloaded or accessed.
Contact us immediately at info@ngmtechgrowth.com for cancellation. A full refund will be issued.
After Accessing the Digital Book:
- Once the digital book is downloaded or accessed, cancellations are not possible.
2. Refund Policy
Refund Eligibility:
- Refunds are issued for:
- Orders canceled before download or access.
- Approved return requests for incorrect digital books.
Refund Method:
- Refund Processing Time: Refunds will be credited to the original payment method from which you have done the payment within 3 to 4 working days after approval. Processing time may vary depending on your payment provider.
3. Contact Us
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us:
We appreciate your understanding and strive to resolve any issues promptly.
Thank you for choosing NGM Tech Growth!